THÉTYS

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DEMO

Payment Methods,
Bank Mandates
& Cash Management

Thétys Services


Support


Customers ACA, contact your support via your usual platform.
For any other information, contact +33(0)1 53 53 80 57

APPLICATIONS SUPPORT

The Thétys HOTLINE is available to our users, enabling them to ask questions, seek our help and request changes. Incident analysis, confirmation of the status of a remote data transfer, support oon biometric keys and EBICS certificates, “office service updates”

THIRD PARTY APPLICATION MAINTENANCE




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By subscribing to our bespoke third party application maintenance services (TPAM), our clients delegate the technico-functional administration and operation of their Thétys software packages to us, allowing them to focus on the business aspects of their treasury functions.    

MONITORING OF ISSUE OF BANK INSTRUCTIONS

– Verification of remote data transfers

– Error management (technical and functional errors)

MANAGEMENT OF DIRECT DEBIT RECEIPTS

– Verification of remote data transfers

– Error resolution (call to the bank, restoration of availability to users)

UPDATING OF BANK CONTRACTS

– Telematics contracts

– Bank mandates

– Bank confirmation requests

DATA REPOSITORY MANAGEMENT

– Entities

– Bank accounts

TESTS OF NEW VERSIONS

IMPLEMENTATION OF MINOR CHANGES

– Adaptation of data exchange formats

– Introduction of specific reports

FLOW STATISTICS ANALYSIS

– Counterparty risk

– Rate of returned direct debits

SUPPORT SERVICES

Our consultants are available to help you with the deployment of our solutions. Our “projects” methodology supports you from the analysis phase to the support initiation phase.

ACTIVATION OF NEW BANKS

DEPLOYMENT OF NEW GEOGRAPHICAL PERIMETERS

ACTIVATION OF NEW MODULES

CASH FLOW MANAGEMENT

MT3XX RECONCILIATION

BANK MOBILITY